Create Timed Recording Schedules
Overview
Schedules are collections of business rules that govern recordings in inContact WFO.
This
For more information, see Recording Schedules Overview.
- In the inContact WFO Web Portal, click AdministrationSchedulingTimed Schedules.
- Click New Schedule.
- Complete the fields and schedule parameters as needed.
- Click Save.
See Also
- Page Details: Timed Schedule List — for additional information on fields shown on the Timed Schedule List page
- Page Details: Timed Schedules — for additional information regarding the schedule parameters used on this page