Edit Content Library Categories
Required Permission: Allow Content Library Management
Overview
Content Library categories allow you to assign content to the appropriate users and make the content easy for them to find.
This
For more information, see Content Library Overview.
- In the inContact WFO Web Portal, click CoachingManage ContentContent Categories.
- Click the category to be edited.
- Edit the Title or Parent Category as needed.
- Click Save.
See Also
- Content Library Overview — for details on the fields shown on the Content Categories page