Edit Content Library Categories
Required Permission: Allow Content Library Management
Overview
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Content Library categories allow you to assign content to the appropriate users and make the content easy for them to find.
This
For more information, see Content Library Overview.
- In the inContact WFO Web Portal, click CoachingManage ContentContent Categories.
- Click the category to be edited.
- Edit the Title or Parent Category as needed.
- Click Save.
See Also
- Content Library Overview — for details on the fields shown on the Content Categories page