Quality Management > Achievements > Viewing Achievement Types

View Achievement Types

Required Permission — Allow Manage Achievements

OverviewClosed

inContact WFO allows you to establish a system for awarding points to agents who have achieved certain predefined goals. This topic explains how to see the achievements that have been created in your system.

For more information, see Achievements Overview.

  1. In the inContact WFO Web Portal, click CoachingAchievementsAchievement Types.

See Also