Recording > File Retention > Creating File Retention Actions

Create File Retention Actions

OverviewClosed

In Hosted deployments, file retention actions determine how long recordings are stored in the cloud. This topic explains how to create file retention actions.

For more information, see File Retention Overview.

File retention actions have no effect until they are associated with a recording schedule.

  1. In the inContact WFO Web Portal, click AdministrationSystem SettingsFile Retention Actions.
  2. Click Add.
  3. Configure the settings for the file retention action.
  4. Click Save.

See Also