Details: inContact WFM v1 Permissions
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Most of these permissions must be coupled with other permissions to provide real functionality in inContact WFM v1 (see Role Configuration Examples).
For more information on permissions and roles in inContact WFM v1, see Permissions and Roles Overview.
Add Leave Request All
Add Leave Request Team
Allow Change Password (Allow Password Changes)
Allow User Admin (Allow User Administration)
Configuration Section
Edit News Widget
Employee Create
Employee Profile All View
Employee Profile Team View
Employee Schedule All Edit
Employee Schedule All View
Employee Schedule Self Edit
Employee Schedule Self View
Employee Schedule Team Edit
Employee Schedule Team View
Employee Search
Employee Section
Employee Self Edit
Enable inView
Forecast Acquire
Forecast Predict
Forecast Section
Historical Widgets
Home Page Widgets
Leave Request Approval All
Leave Request Approval Team
PTO Page All View
PTO Page Self Edit
PTO Page Team View
Real Time Widgets
Reports Clarity Ad Hoc (Allow Clarity Ad Hoc Reporting)
Reports Historical
Reports Processes
Reports Real Time
Reports Section
Report Subscription (Allow Report Subscriptions)
Roster All
Roster Team
Schedule Bidding
Schedule Create
Schedule Load
Schedule Publish
Schedule Section
Swap Request Approval All
Swap Request Approval Team
See Also
- Create Roles in inContact Workforce Management v1 — for step-by-step instructions to create a new role
- Edit Roles in inContact Workforce Management v1 — for step-by-step instructions to edit an existing role