Workforce Management > inContact WFM v1 Configuration > Labor, Shift and Schedule Settings > Locations > Adding Locations

Add Locations

OverviewClosed
  1. In the inContact WFM v1 Web Portal, click ConfigurationMiscellaneousLocations.
  2. Click Add Location in the Locations pane.
  3. Click New Location in the Name field and type a new name for the location.
  4. Click Edit in the Time Zone field and select the time zone for the location from the drop-down list.
  5. Click either Save button and then click OK.