Quality Management > Achievements > Viewing Awarded Achievements

View Awarded Achievements

Required Permission — Allow Manage Achievements

OverviewClosed

inContact WFO allows you to establish a system for awarding points to agents who have achieved certain pre-defined goals.

This topic explains how to search for and view awarded achievements.

For more information, see Achievements Overview.

  1. In the inContact WFO Web Portal, click CoachingAchievementsAwarded Achievements.
  2. Type any desired search criteria and click Search.

See Also