Copy Roles
Required Permission — Allow User Administration
Overview
Roles are collections of permissions that determine what users can do in inContact Workforce Optimization.
This
For more information, see Roles and Permissions Overview.
- In the inContact WFO Web Portal, click AdministrationPermissionsRoles.
- Left-click the role to be copied and click Copy Role.
- Type a name for the role and then click Save.
See Also
- Page Details: Roles — for information on the fields shown on the Roles page