Leave Request Types Overview

Leave requests are used to identify times and reasons when employees are not available for scheduling. Leaves can be voluntary (for example, PTO, FMLA or call off) or involuntary (for example, a suspension). Employees can request voluntary predefined leaves when viewing their own Schedule or PTO tab.

Based on your business rules, you can use these settings to set restrictions on leave request types:

• Employee Can Choose: The default value for this setting is true. If you want to prevent employees from using certain leave request types, you can change it to false. For example, many organizations do not let employees record their own call-offs. If this setting is false on your "Call Off" leave request type, that type would not appear on the list available to employees when making their own requests. However, it would still appear to employees (such as supervisors) who have permission to submit requests on behalf of others.
• Requires Approval from Supervisor: The default value for this setting is true. If your organization allows automatic approval for certain leave request types, you can change it to false. For example, if you create a leave request type of "Suspension", you might want to configure it for automatic approval due to the unique circumstances in which it would be used.

inContact Workforce Management v1 is preconfigured with these leave request types and default settings:

• PTO/Vacation: Employee Can Choose and Requires Approval from Supervisor are both true.
• FMLA: Employee Can Choose and Requires Approval from Supervisor are both true.
• Unpaid: Employee Can Choose and Requires Approval from Supervisor are both true.
• Call Off: Employee Can Choose and Requires Approval from Supervisor are both false. It is considered a best practice to not allow employees to record their own "call offs" and this is reflected in the default settings for this leave request type.

Related Tasks

• Add Leave Request Types
• Edit Leave Request Types
• Delete Leave Request Types