Add PTO Blackout Dates

  1. In the inContact WFM v1 Web Portal, click ConfigurationMiscellaneousPTO Blackout Dates.
  2. In the Edit PTO Blackout Dates pane, following Add PTO Blackout Date, type a description for the blackout period in the Description field.
  3. Click the Start Date field and select a start date using the calendar.
  4. Click the End Date field and select a date using the calendar.
  5. Type the number of PTO requests that may be submitted during the blackout period in the Maximum Allowed PTO Requests field.
  6. Click Add.

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