Recording > Recording Playback > Finding Recordings > Filtering the Call List

Filter the Call List

OverviewClosed

The inContact WFO Web Portal provides access to recordings made by inContact WFO.

This topic explains how to filter the Call List to display only selected recordings.

For more information, see Finding Recordings Overview.

  1. In the inContact WFO Web Portal, click Interactions List Call List.
  2. Click Filter.
  3. Set the criteria to filter the interactions to be displayed.
  4. Click Apply.

See Also