Page Details: Locations

Ident
Lists the internal identifier generated by inContact WFO for the specific location.
Name
Displays the user-defined name assigned to the location.
Description
Displays additional information about the location if available.
Action Icons
Displays icons that allow you to edit or delete the location. Clicking the Edit icon changes it to a Save icon.

Editing or deleting a location can have serious impacts on the inContact WFO system, including loss of recording.