Page Details: Assign Users to Roles
Overview
The Assign Users to Roles page allows you to view a list of current roles, available users, and users who have already been assigned, or attached, to that role. Roles are collections of permissions that determine what users can do in inContact Workforce Optimization.
For more information, see Roles and Permissions Overview.
Information Column
- Roles
- Displays the names of all roles in inContact WFO.
- Available Users
- Displays the names of all users who are not currently assigned, or attached, to the selected role. Users are listed in alphabetical order by last name.
- Attached Users
- Displays a list of users assigned, or attached, to the currently selected role. Users are listed in alphabetical order by last name.