Page Details: Assign Users to Roles

Information Column

Roles
Displays the names of all roles in inContact WFO.
Available Users
Displays the names of all users who are not currently assigned, or attached, to the selected role. Users are listed in alphabetical order by last name.
Attached Users
Displays a list of users assigned, or attached, to the currently selected role. Users are listed in alphabetical order by last name.

Related Tasks