Workforce Management > inContact WFM v1 Configuration > Labor, Shift and Schedule Settings > Business Closures > Adding Business Closures
Add Business Closures
Overview
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Business closures are dates and times when you know employees do not need to be scheduled. This
For more information about business closures, see Business Closures Overview.
- In the inContact WFM v1 Web Portal, click ConfigurationMiscellaneousBusiness Closures.
- In the Edit Business Closures pane, following Add Closure, click the Date field and select a day from the calendar.
- Select a Start Time and an End Time from the respective drop-down lists.
- Select a Location from the drop-down list.
- (Optional) Select Override schedules' minimum hours requirements for this closure to override the default setting.
- Click Add.
See Also
- Page Details: Business Closures — for additional information about the fields used in this task