Workforce Management > inContact WFM v1 Configuration > Labor, Shift and Schedule Settings > Shift Activity Types > Deleting Shift Activity Types
Delete Shift Activity Types
Overview
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Shift activity types allow you to specify activities associated with shifts and schedules in your organization.
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For more information about shift activity types, see Shift Activity Types Overview.
- In the inContact WFM v1 Web Portal, click Configuration System Settings Workmodes.
- Locate the shift activity type you want to delete in the Shift Activity Types pane and click Delete.
- Click Save and then click OK.