Workforce Management > inContact WFM v1 Configuration > Labor, Shift and Schedule Settings > Skills > Editing Skills
Edit Skills
- In the inContact WFM v1 Web Portal, click Configuration MiscellaneousSkills.
- Locate the skill you want to edit in the Skill Configuration pane.
- Configure the skill settings as needed and then click Save.
See Also
- Page Details: Skills - for information about the fields on the Skills page