Workforce Management > inContact WFM v1 Configuration > Labor, Shift and Schedule Settings > Shift Templates and Schedule Types > Deleting Schedule Types

Delete Schedule Types

OverviewClosed

Schedule types are used with shift templates to specify the rules for weekly and daily total time—such as whether a shift is part-time or full-time—and the types of shifts that can be assigned to employees during a week.

This topic demonstrates how to delete schedule types.

For more information on schedule types and how they work with shift templates, see Shift Templates and Schedule Types Overview.

Schedule types can be deleted as long as they are not assigned to any employees.

  1. In the inContact WFM v1 Web Portal, click Configuration Scheduling Schedule Types.
  2. Locate the schedule type you want to delete in the ScheduleType Configuration pane and click Remove.
  3. Click Save.