Recording > Recording Playback > Working with Recordings > Flagging a Recording

Flag Recordings

OverviewClosed

The inContact WFO Web Portal provides access to recordings made by inContact WFO. You can flag recordings to make them easier to find later.

This topic explains how to flag a recording from the Call List.

For more information, see Flag Recordings.

  1. In the inContact WFO Web Portal, click Interactions List Call List.
  2. Locate the call record, right-click, and select Flag from the pop-up menu.

    Performing this step on a flagged call removes the flag.

See Also