Record Audio in Hybrid On-Demand
Required Permissions — Allow Recording by Device ID, Allow Recording by Device Alias, or both
Overview
The Hybrid On-Demand web portal is the primary user interface to start or stop audio recording, start or stop screen recording, add information to recordings, or any combination of these.
This
For more information, see On-Demand Overview
- In the On-Demand Web Portal, click Start Audio Recording.
- From the drop-down list, select whether to record By Extension or By Agent Number.
- Click Stop Audio Recording when ready.