Recording Integrations Overview
In its Hybrid and Premises deployment models, inContact WFO supports integration with a wide variety of ACD and PBX solutions. These integrations can provide audio acquisition, metadata collection, CTI call control, or a combination of these.
inContact provides customer guides for all supported integrations. Your Sales Engineer and Account Manager can help you determine the correct integration for your needs.
Related Guides
- Customer Guide to Avaya IP Office Integrations
- Customer Guide to Avaya TSAPI Integrations
- Customer Guide to Avaya DMCC-MR Integrations
- Customer Guide to Avaya DMCC-SO Integrations
- Customer Guide to Avaya DMCC-SSC Integrations
- Customer Guide to Avaya PC Dialer Integrations
- Customer Guide to SIPREC Integrations