Release Notes for inContact Workforce Optimization 16.3

This topic introduces the changes to inContact WFO since the release of the previous version. For a PDF version of the release notes, click here.

Release Dates — October 12, 2016

See Also

• Major Features and Enhancements
• Customer Site Requirement Changes
• Known End-User Issues Resolved in 16.3
• Known End-User Issues 16.3