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inContact WFMv2 Administration > Glossary > Add Terms to the Portal Glossary

Add Terms to the Portal Glossary

Required Permission — WFM Permissions>Glossary>Glossary Terms>Edit

OverviewClosed

The inContact WFMv2 Glossary provides definitions for terms used within the Portal.

This topic explains how to add terms to the Glossary. The Glossary is only available in Portal.

  1. Click WFOWFMv2 PortalManage Glossary Terms.
  2. Type the term you want to add in the Name field.
  3. Type the explanation for the term in the Definition field.
  4. Click the green checkmark to save the complete entry or, if you decide to create the definition later, click the red X to save only the term.