inContact WFMv2 Administration > Glossary > Edit Terms in the Portal Glossary
Edit Terms in the Portal Glossary
Required Permission — WFM Permissions>Glossary>Glossary Terms>Edit
Overview
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The inContact WFMv2 Glossary provides definitions for terms used within the Portal.
This topic explains how to edit terms in the Glossary. The Glossary is only available in Portal.
- Click WFOWFMv2 PortalManage Glossary Terms.
- If the term you want to edit is visible, skip to step 4. Otherwise, type a value in the Filter field.
- Select a parameter from the Filter drop-down list: Begins With, Contains, Ends With, or Exact Match.
- Click the Edit icon for the term.
- Revise the Term field, the Definition field, or both. The other fields are not editable.
- Click the green checkmark to save your changes or, if you decide not to make changes, click the red X.