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View Forecast Profile

Required Permission — WFM Permissions>Forecaster>Forecast Profiles>View Others

OverviewClosed

Forecast Profiles are sets of configuration options for generating forecasts in inContact WFMv2.

This topic explains how to view the details of a specific Forecast Profile used in a inContact WFMv2 forecast run.

For more information, see Forecast Profiles Overview.

  1. Click WFOWFMv2 PortalForecasterManage Forecast Runs.
  2. Optional: Filter the list of forecast runs using one or more of the drop-down lists for Environment, Tags, or keywords.
  3. Click the Profile value for a forecast run to display the View Forecast Profile page shown at the beginning of this topic.