Delete Stream Profiles
Required Permission — WFM Permissions>Contact Centers>Stream Profiles>Edit
Overview
Streams represent the data associated with different contact types, such as ACD skills, outbound, chat, email, and so forth. Stream Profiles provide additional information about how a Stream's data is used by inContact WFMv2.
This topic explains how to delete Stream Profiles in inContact WFMv2.
For more information, see Streams Overview.
- Click WFOWFMv2 PortalContact Centers Stream Profiles.
- Click the Delete icon for the Stream Profile you want to delete.
- Click OK.