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Create Disk Space Notifications

Required Permission: Allow System Configuration

OverviewClosed

In Premises systems, disk space notifications are a special type of alert that can be used to monitor free space on drives the Archiver service can access. If a specified drive drops below the notification threshold, Archiver can send a notification to a designated email address. This feature is not available in Hybrid systems.

This topic explains how to configure thresholds disk space notifications.

For more information, see Logging & Alerts Overview.

  1. In the inContact WFO Web Portal, click Administration System Settings Disk Space Notifications.
  2. Click Add.
  3. In the Drive field for the new entry, type the drive letter followed by a colon.

    Drive letters can be for either mapped or local drives, but must be accessible to the Archiver service.

  4. In the Notification Threshold field for the new entry, type the minimum free space (in megabytes) to remain available.
  5. Click Save (indicated by a disk icon).

See Also

  • Logging & Alerts Overview — for information on settings associated with sending disk space notifications
  • Create Email Alerts — for information on configuring email addresses for disk space notifications