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Quality Management > Content Library > View Content Acknowledgments

View Content Acknowledgments

OverviewClosed

Content acknowledgments enable supervisors to see which agents have or have not reviewed or acknowledged their assigned items in the Content Library.

This topic explains how to view content acknowledgments.

For more information, see Content Library Overview.

  1. Click WFO Quality Management Manage Content Content Acknowledgments.
  2. Optional: Specify search criteria to refine the list and then click Search.

See Also