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Quality Management > Achievements > View Awarded Achievements

View Awarded Achievements

Required Permission — WFO>Quality Management>Manage Achievements>Allow

OverviewClosed

inContact WFO allows you to establish a system for awarding points to agents who have achieved certain pre-defined goals.

This topic explains how to search for and view awarded achievements.

For more information, see Achievements Overview.

  1. Click WFO Quality Management Achievements Awarded Achievements.
  2. Optional: Select criteria to filter the list and click Search.

See Also