inContact WFO Admin > SecurityProfiles > PermissionsModal > Page Details: Security Profile Contact Handling Permissions
Page Details: Security Profile Contact Handling Permissions
Required security profile permissions: Security Profile Edit.
Overview
When you create a new security profile or modify an existing one, you can determine the power users with the security profile have over the ACD, Agent application, Supervisor application or supervisor tools, and the Personal Connection dialer, if enabled in your business unit.
For more information, see Security Profiles Overview.
- Page Details: Security Profile ACD Permissions
- Page Details: Security Profile Agent Permissions
- Page Details: Security Profile Supervisor Permissions
- Page Details: Security Profile Outbound Strategy Permissions