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inContact WFO Admin > Configuration and Settings > inContact Workforce Optimization Widgets > Edit Widgets

Edit Widgets

Required Permissions — WFO > General > System Configuration > Edit

OverviewClosed

inContact WFO offers a variety of widgets which users can choose to display on their Home tabs.

This topic explains how to edit a widget by modifying its title, description, or both.

For more information, see inContact WFO Widgets Overview.

Changes take effect immediately, do not require that you click Save, and will not affect login status of connected users.

  1. Click WFO Tools & Settings Core FunctionsWeb Portal SettingsWeb Portal.
  2. In the Home Tab Widgets section, click Edit for a widget.
  3. Change the Title (25 character max), Description (200 character max), or both.
  4. Click Update.