inContact WFO Admin > Configuration and Settings > Locations > Page Details: Locations List

Page Details: Locations

Ident
Lists the internal identifier generated by inContact WFO for the specific location.
Name
Displays the user-defined name assigned to the location.
Description
Displays additional information about the location if available.
Action Icons
Displays an icon that allow you to edit the location.

Editing a location can have serious impacts on the inContact WFO system, including loss of recording.