Delete Custom Lookup Entries
Overview
Custom lookups allow you to automatically populate a value in the call record based on the CallerID (ANI) or dialed number (DNIS) of the call. This feature requires custom scripting in your system.
This topic explains how to delete a custom lookup entry.
For more information, see Custom Lookup Overview.
- Click WFO Tools & Settings Core Functions Recorder Settings Custom Lookups.
- Click the Delete icon for the entry you want to remove.
- Click OK.
See Also
- Page Details: Custom Lookup List — for more information regarding the fields on this page