inContact WFO Admin > SecurityProfiles > WFOModal > Page Details: Security Profile Reporting and Analytics WFO Permissions

Page Details: Security Profile Reporting and Analytics WFO Permissions

Report Subscriptions

Enables users to set a specific report to run at a scheduled time and provide the results to multiple users via email.

By default, the Manager, Supervisor, and Agent system security profiles have the following permissions enabled: 

Security Profile Allow

Agent

 
Supervisor  
Manager

Analytics

Enables users to run analytics if your system includes inContact Analytics.

By default, the Manager, Supervisor, and Agent system security profiles have the following permissions enabled: 

Security Profile View

Agent

 
Supervisor  
Manager

Analytics Administration

Enables users to configure inContact Analytics.

By default, the Manager, Supervisor, and Agent system security profiles have the following permissions enabled: 

Security Profile Allow

Agent

 
Supervisor  
Manager

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