inContact WFO Admin > SecurityProfiles > WFMModal > Page Details: Security Profile Internal Admin WFM Permissions
Page Details: Security Profile Internal Admin WFM Permissions
Required security profile permissions: Security Profile Edit.
Query All Environments
Enables users to set a specific report to run at a scheduled time and provide the results to multiple users via email.
By default, the Manager, Supervisor, and Agent system security profiles have the following permissions enabled:
Security Profile | Allow |
---|---|
Agent |
|
Supervisor | |
Manager |
Agent Skill Management
Enables users to run analytics if your system includes inContact Speech Analytics.
By default, the Manager, Supervisor, and Agent system security profiles have the following permissions enabled:
Security Profile | View |
---|---|
Agent |
|
Supervisor | |
Manager |
Analytics Administration
Enables users to configure inContact Speech Analytics.
By default, the Manager, Supervisor, and Agent system security profiles have the following permissions enabled:
Security Profile | Allow |
---|---|
Agent |
|
Supervisor | |
Manager |