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inContact WFO Admin > SecurityProfiles > PermissionsModal > Page Details: Security Profile Platform Permissions

Page Details: Security Profile Platform Permissions

Required security profile permissions: Security Profile Edit.

OverviewClosed

When you create a new security profile, or modify an existing one, you can determine the power users with the security profile have over script and report schedules and custom reporting.

For more information, see Security Profiles Overview.

Script Schedules

Enables users to view, edit, create, or deactivate script schedules.

By default, the Manager, Supervisor, and Agent system security profiles have the following permissions enabled: 

Security Profile View Edit Create Deactivate

Agent

       
Supervisor        
Manager        

Report Schedules

Enables users to view, edit, create, or deactivate report schedules.

By default, the Manager, Supervisor, and Agent system security profiles have the following permissions enabled: 

Security Profile View Edit Create Deactivate

Agent

       
Supervisor
Manager

SFTP Accounts

Enables users to view, modify, create, or deactivate custom reporting SFTP accounts.

By default, the Manager, Supervisor, and Agent system security profiles have the following permissions enabled: 

Security Profile View Edit Create Deactivate

Agent

       
Supervisor        
Manager

Custom Reports

Enables users to view, edit, create, delete, or perform administrator actions on custom report templates.

By default, the Manager, Supervisor, and Agent system security profiles have the following permissions enabled: 

Security Profile View Edit Create Delete Administrator

Agent

       
Supervisor  
Manager  

Custom Reports Scheduling

Enables users to view, edit, create, or deactivate custom report schedules.

By default, the Manager, Supervisor, and Agent system security profiles have the following permissions enabled: 

Security Profile View Edit Create Deactivate

Agent

     
Supervisor  
Manager  

Custom Reports Categories

Enables users to view, edit, create, or deactivate custom report categories.

By default, the Manager, Supervisor, and Agent system security profiles have the following permissions enabled: 

Security Profile View Edit Create Deactivate

Agent

     
Supervisor      
Manager

Custom Report Headers

Enables users to view, edit, create, or deactivate custom report headers.

By default, the Manager, Supervisor, and Agent system security profiles have the following permissions enabled: 

Security Profile View Edit Create Deactivate

Agent

     
Supervisor      
Manager

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