inContact WFO Admin > SecurityProfiles > WFOModal > Page Details: Security Profile Tools & Settings WFO Permissions
Page Details: Security Profile Tools & Settings WFO Permissions
Core Functions
Enables users to access the Core Functions page in inContact WFO, where they can work with recording schedules and various configuration settings. Additional settings may affect the options available to the user on this page.
By default, the Manager, Supervisor, and Agent system security profiles have the following permissions enabled:
| Security Profile | Allow |
|---|---|
|
Agent |
|
| Supervisor | |
| Manager |