inContact WFO Admin > SecurityProfiles > WFMModal > Page Details: Security Profile Glossary WFM Permissions
Page Details: Security Profile Glossary WFM Permissions
Required security profile permissions: Security Profile Edit.
Glossary Terms
Enables users to:
- View — View the Manage Glossary page.
- Edit — Add new terms, and edit or delete existing glossary terms.
By default, the Manager, Supervisor, and Agent system security profiles have the following permissions enabled:
| Security Profile | View | Edit |
|---|---|---|
|
Agent |
||
| Supervisor | ||
| Manager |