inContact WFO Admin > SecurityProfiles > ReportsModal > Page Details: Security Profile General Report Permissions

Page Details: Security Profile General Report Permissions

Required security profile permissions: Security Profile Edit.

Group

Enables users to run all reports in the General section of the Reports modal.

By default, the Manager, Supervisor, and Agent system security profiles have the following permissions enabled:

Security Profile View

Agent

 
Supervisor
Manager

Individual

Event Activity Report

Enables users to run the Event Activity report.

By default, the Manager, Supervisor, and Agent system security profiles have the following permissions enabled:

Security Profile View

Agent

 
Supervisor
Manager

The default security profiles do not have these permissions set individually; however, they set these permissions indirectly with the group settings.

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