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Page Details: Security Profile Tour Groups WFM Permissions

Required security profile permissions: Security Profile Edit.

Tours

Enables users to:

  • View — View the existing tour groups in the Manage Tour Groups page and to see the Tour Groups Tour Groups link in the WFMv2 Portal menu.
  • Edit — Modify and delete existing tour groups and create new ones.

By default, the Manager, Supervisor, and Agent system security profiles have the following permissions enabled: 

Security Profile View Edit

Agent

   
Supervisor    
Manager    

Shifts

Enables users to:

  • View — View the existing shift templates in the Manage Shift Templates page and to see the Tour Groups Shift Templates link in the WFMv2 Portal menu.
  • Edit — Modify and delete existing shift templates and create new ones.

By default, the Manager, Supervisor, and Agent system security profiles have the following permissions enabled: 

Security Profile View Edit

Agent

   
Supervisor    
Manager    

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