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inContact WFO Home > Dashboards > Edit Dashboards

Edit Dashboards

OverviewClosed

Dashboards are part of the basic inContact Workforce Optimization system. This feature includes a variety of widgets that display news, QA-related information, call center performance metrics, and more.

This topic explains how to edit a dashboard.

For more information, see Dashboards Overview.

  1. Click WFO Home Manage Dashboards.
  2. On the line for the applicable dashboard, click the Edit icon.
  3. Make the needed changes.
  4. Click Update.

See Also