Page Details: Content Library
Library Item Information Fields
You can sort the list of library items by clicking on any column header.
- Title
- Displays the name of the item assigned at the time it was uploaded to the Content Library, or at the time it was last edited and saved.
- Assigned Date
- Displays the date the content was uploaded to the Content Library.
- Type
- Displays the underlying file type of the item, such as PDF, Excel (.xls), Word (.doc), and so forth.
- Size
- Displays the size of the underlying file. Individual files cannot exceed 10 MB, and this limit can be lowered upon request by the inContact WFO Support team.
- Assigned By
- Displays the name of the user who originally uploaded the item to the Content Library.
- Assigned Categories
- Displays all of the Content Library categories to which this item is assigned.
- Actions
- Displays buttons for the actions that can be taken on library items: Edit and Delete.