Recording > File Retention > Page Details: File Retention Action List

Page Details: File Retention Action List

Identity
Lists the internal identifier generated by inContact WFO for the specific file retention action.
Name
Displays the user-defined name assigned to the file retention action.
Status
Displays A for active file retention actions or I for inactive actions.
Action Buttons
Allows users to edit or delete file retention actions. File retention actions cannot be deleted if they are associated with a recording schedule, and in this case the Delete button is replaced by the In Use button.

Related Tasks