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Page Details: Security Profile Bidding WFM Permissions

Required security profile permissions: Security Profile Edit.

Schedule Bidding

Enables users to .

By default, the Manager, Supervisor, and Agent system security profiles have the following permissions enabled: 

Security Profile Edit

Agent

 
Supervisor  
Manager  

Vacation Bidding

Enables users to .

By default, the Manager, Supervisor, and Agent system security profiles have the following permissions enabled: 

Security Profile Edit

Agent

 
Supervisor  
Manager  

Agents

Enables users to:

  • View — View and filter the table of agents on the Manage Agents page and to see the Bidding Agents link in the WFMv2 Workstation menu.
  • Edit — View and filter the table of agents on the Manage Agents page.

By default, the Manager, Supervisor, and Agent system security profiles have the following permissions enabled: 

Security Profile View Edit

Agent

   
Supervisor    
Manager    

Segment Bidding

Enables users to manage and create new bid segment period and to see the Bidding Service Profiles link in the WFMv2 Workstation menu.

By default, the Manager, Supervisor, and Agent system security profiles have the following permissions enabled: 

Security Profile Edit

Agent

 
Supervisor  
Manager  

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