inContact WFO Admin > SecurityProfiles > ReportsModal > Page Details: Security Profile Outbound Strategy Report Permissions

Page Details: Security Profile Outbound Strategy Report Permissions

Required security profile permissions: Security Profile Edit.

Dispositions

Enables users to run the Dispositions report.

By default, the Manager, Supervisor, and Agent system security profiles have the following permissions enabled:

Security Profile View

Agent

 
Supervisor
Manager

Abandon Rate Compliance

Enables users to run the Abandon Rate Compliance report.

By default, the Manager, Supervisor, and Agent system security profiles have the following permissions enabled:

Security Profile View

Agent

 
Supervisor
Manager

Outbound Report Store

Enables users to run reports in the Outbound Report Store.

By default, the Manager, Supervisor, and Agent system security profiles have the following permissions enabled:

Security Profile View

Agent

 
Supervisor
Manager

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