The Discover Connectivity Requirements wizard is a series of online help pages that walk you through discovering the IP address and FQDN requirements for your contact center's implementation of CXone.
In addition using to this wizard, be sure that you visit the Implementation page to learn more important information.
The wizard consists of the following steps:
- Learn the ports required for the CXone applications your organization uses.
- Learn the FQDNs and IP addresses required for the cluster where your CXone system is located.
- Learn the FQDNs and IP addresses required for voice implementations.
If you prefer to obtain your connectivity requirements on one page, use the Connectivity Requirements page. It contains the same lists of requirements that you'll find on the pages in this wizard.