The Admin application lets you manage general components of your CXone Mpower system. The key areas are employees, tenant
High-level organizational grouping used to manage technical support, billing, and global settings for your CXone Mpower system.-level settings and security, storage options, and recordings.
Using Admin, you can do common tasks like:
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Manage your own account settings.
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Upload and download multiple records at once for employees, skills, and other entities.
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Manage your recordings in Cloud Storage Services.
Configure security profiles and data restrictions so that your users can do what they need to do and have access to only the data they should.