Scripts Page

The Scripts page in CXone displays a list of all Studio scripts that are saved on the selected business unit. If you select a script from this list, you can view standard information through the Details, Notes, and Audit History tabs. You can also:

  • View associated points of contact in the Points of Contact tab.
  • View previous versions of the script in the Version History tab and revert to a previous version.
  • Spawn the script with temporary custom parameters in the Spawn tab. These parameters can be consumed by the script as variables.

If you want to create, manage, or test scripts, use the Studio application. For more information, see Scripts in the Studio section.