Security Profile Permissions Tab: Applications Permissions

Required security profile permissions: Security Profile Edit

Studio

Scripts

Enables users to view, debug, import, export, create, edit, or deactivate workflows in Studio.

By default, the Manager, Supervisor, and Agent system security profiles have the following permissions enabled: 

Security Profile View Debug Import/Export Create/Edit Deactivate Lock Override

Agent

           
Supervisor            
Manager

Prompts

Enables users to record prompts in Studio.

By default, the Manager, Supervisor, and Agent system security profiles have the following permissions enabled: 

Security Profile Record

Agent

 
Supervisor  
Manager

File Browser

Enables users to view, edit, create, or delete files in the File Browser in Studio, which contains all files in your contact center environment.

By default, the Manager, Supervisor, and Agent system security profiles have the following permissions enabled: 

Security Profile View Edit Create Delete

Agent

       
Supervisor        
Manager

NICE inContact Interaction Analytics Pro

NICE inContact Interaction Analytics Pro

Enables users to configure, edit, or view real-time contact center data in graphical charts in the Interaction Analytics Pro application.

By default, the Manager, Supervisor, and Agent system security profiles have the following permissions enabled: 

Security Profile View Edit Admin

Agent

     
Supervisor      
Manager