Modify Calling List Data Definitions

Required security profile permissions: Calling List Edit

If you want to modify the mapped data definitions of a calling list, you can do so through the calling list details page.

  1. In the ACD module, click ListsCalling.

  2. Locate the calling list you want to modify and click the list to open it.

  3. Click the Data Definitions tab.

  4. Click Edit.

  5. Modify the fields according to your needs. See Calling List Data Definitions Tab for a description of all available fields.
  6. Click Done.