RecordAgentOnly icon

Records only the agent side of a phone interaction as an MP3 file. This action can be used in both inbound and outbound phone scripts in a variety of ways. For example, you might add it so that, if the contact declines full recording of the call, the agent portion can still be recorded for quality assurance or compliance reasons.

지원되는 스크립트 형식

The icon for the Phone script type - an old-style phone handset with curved lines indicating sound coming out of it.


RecordAgentOnly has no user-configurable properties.


분기 내용


다른 분기를 사용하기를 요구하는 조건을 스크립트가 충족하지 않는다면 사용되는 경로입니다. 다른 분기가 정의되지 않았을 때도 사용되는 경로입니다.